Frequently Asked Questions

Due to current COVID-19 precautions, we ask that upon arrival, all clients wait in their car or take advantage of our outside courtyard until your appointment time.

We require face masks during appointment times. We ask that no political or religious references are on the mask. Our space is inclusive of everyone, and we do not want to make any clients feel uncomfortable. If any mask is deemed inappropriate, we will provide a disposable one to wear.

On the day of your appointment, we ask that you arrive no earlier than 10 minutes before your appointment. Currently, we have limited waiting area space. If you are interested in bringing someone with you to your appointment, please let us know as we can do our best to accommodate a waiting area for them.

For those ahead of schedule, we are located near coffee shops and restaurants that we recommend to our clients:

• Apocalypse Coffee Roasters
• Me N’ Titos

However, please keep in mind that we may have to reschedule the appointment if you are running more than 10 minutes late. If you are aware that you may be late ahead of time, please give the salon a call to inform us, and we will do our best to accommodate you. If we can’t accommodate you and need to reschedule, a cancellation fee may apply.

For appointment payment, we accept cash and credit cards. We do not accept gratuity at checkout. 

We ask that clients who need to cancel their appointment do so within 24-hours notice prior to their appointment. Any reserved appointments over 2 hours or more will require a deposit of $100 to reserve that spot. A cancellation with less than 24-hours notice will not be refunded or credited their deposit back. 

To avoid this, we simply ask for as much notice as possible once you know that you will not make the appointment. We highly respect our clients and ask for the same courtesy in return. Thank you!